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Please use the form below to submit a question about products, nutrition or quality to our Isagenix Customer Care Team.

Please keep the following in mind when submitting your question:

  • As a company, Isagenix is not in a position to provide recommendations that would be considered medical advice. Because medical situations vary, it is important that you consult with a physician about possible contradictions between food/dietary supplement ingredients and any medications you may be taking. All of our ingredients and nutrition facts are available on our website for your physician’s reference.
  • The material on our websites and in our email responses are intended as educational and to support, not replace, your relationship with a personal physician.
  • If you are pregnant, nursing, diabetic, on medication, have a medical condition or are beginning a weight-control program, consult your physician before using Isagenix products or making any other dietary changes. You should also discontinue product use if adverse events occur and contact the Isagenix Customer Care Team at (877) 877-8111 (*All calls will be recorded for quality purposes.) to report it.
  • Please consider searching for your question in the knowledge base and/ or reviewing our Product Catalog and Allergens and Lifestyle Preference Table.
  • Please provide the email address for where you would like our reply sent. On average, you can expect a reply within three business days; however, questions that are more technical may require additional time for research.
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  • To help us with your question, please choose a subject for your question.
  • Please limit your non-medical question to 120 characters or less. We are not in position to provide recommendations that may be considered medical advice, and will not answer any medical-related questions. We appreciate your understanding.
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